Last Updated: February 2026
brattMobile is committed to full compliance with all applicable Federal Communications Commission (FCC) regulations and consumer protection requirements. This page outlines important consumer rights, regulatory disclosures, and compliance policies.
1. Open Internet Transparency (47 CFR § 8.1)
In accordance with FCC transparency rules, brattMobile provides clear disclosure regarding:
• Network management practices
• Performance characteristics
• Commercial terms
Network Management Practices
-
Data speeds may be reduced during periods of network congestion.
-
High-volume data users may experience temporary deprioritization.
-
Abusive, automated, or harmful traffic may be restricted.
-
brattMobile does not block lawful websites, applications, or services.
-
brattMobile does not throttle lawful traffic based on content.
Performance may vary based on location, device capability, signal strength, and underlying carrier conditions.
2. Customer Proprietary Network Information (CPNI) – 47 CFR § 64.2001
brattMobile protects Customer Proprietary Network Information (CPNI).
CPNI includes:
• Call detail records
• Usage data
• Billing information
• Account information
brattMobile does NOT sell CPNI.
CPNI may only be disclosed:
-
With customer authorization
-
To provide requested services
-
To prevent fraud
-
When required by law
-
To comply with lawful court orders or subpoenas
Customers may request access to their account information by contacting:
3. Robocall Mitigation & STIR/SHAKEN Compliance
brattMobile complies with FCC robocall mitigation requirements.
We:
-
Support STIR/SHAKEN call authentication through underlying carrier partners
-
Monitor outbound traffic for suspicious activity
-
Prohibit illegal robocalling, spoofing, and traffic pumping
-
Maintain a robocall mitigation program as required by the FCC
Accounts found engaging in illegal robocalling may be immediately suspended or terminated.
4. E911 & Emergency Services Disclosure
brattMobile supports Enhanced 911 (E911) services where technically available.
Important limitations:
-
Location accuracy may vary.
-
Service may not function during power outages.
-
WiFi-based calling may transmit the registered service address.
-
Customers are responsible for keeping their address information current.
Emergency services depend on device compatibility, network availability, and customer equipment.
5. Accessibility & Disability Services
brattMobile complies with FCC accessibility requirements.
Customers with disabilities may request assistance by contacting:
We aim to provide reasonable accommodations consistent with federal regulations.
6. Truth-in-Billing (47 CFR § 64.2400)
brattMobile provides clear and non-misleading billing statements.
Invoices will include:
-
Plan charges
-
Taxes and regulatory fees
-
Any applicable surcharges
Customers are responsible for reviewing invoices and reporting errors promptly.
7. Complaints & Dispute Process
Customers who believe their issue has not been resolved may:
-
Contact brattMobile Support at hello@brattmobile.com
-
File a complaint with the FCC at: www.fcc.gov/complaints
brattMobile will cooperate fully with any FCC inquiry.
8. Lawful Intercept & CALEA Compliance
brattMobile complies with:
-
Communications Assistance for Law Enforcement Act (CALEA)
-
Valid court orders
-
Subpoenas
-
Lawful intercept requirements
Customer information will only be disclosed when legally required.
9. Regulatory Fees & Universal Service Fund (USF)
As required by federal law, brattMobile may collect:
-
Federal Universal Service Fund (FUSF) contributions
-
Regulatory cost recovery fees
-
Applicable state and local telecommunications taxes
These fees support national telecommunications infrastructure programs.
10. Modifications to Regulatory Policies
brattMobile reserves the right to update this compliance notice to reflect changes in FCC regulations or company practices.
Continued use of service constitutes acceptance of current regulatory disclosures.